{"id":20756,"date":"2026-10-13T17:32:37","date_gmt":"2026-10-13T16:32:37","guid":{"rendered":"https:\/\/wemindemdr.fr\/?page_id=20756"},"modified":"2026-10-13T17:32:37","modified_gmt":"2026-10-13T16:32:37","slug":"donnees-et-confidentialite","status":"publish","type":"page","link":"https:\/\/wemindemdr.fr\/en\/donnees-et-confidentialite\/","title":{"rendered":"Donn\u00e9es et confidentialit\u00e9"},"content":{"rendered":"<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Syne:wght@700&#038;family=Inter:wght@400;600;700&#038;display=swap\" rel=\"stylesheet\">\n<style>\n.wm-art{text-align:left;}\n.wm-art > p{text-align:justify;hyphens:auto;-webkit-hyphens:auto;}\n.wm-art p,.wm-art li{text-wrap:pretty;}\n.wm-art h2,.wm-art h3{text-align:left;text-wrap:balance;hyphens:manual;}\n.wm-art a{text-decoration:underline;text-decoration-color:#c9a452;text-underline-offset:3px;}\n.wm-cards{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:16px;margin:0 0 28px;}\n.wm-card{border:1px solid #e6dccb;border-radius:8px;padding:18px 20px;background:#ffffff;}\n.wm-card h3{font-family:'Syne',Arial,sans-serif;font-size:18px;color:#142442;margin:0 0 8px;}\n.wm-card p{font-size:16px;line-height:1.6;margin:0 0 10px;text-align:left;}\n@media (max-width:640px){.wm-art{font-size:17px!important;padding:40px 16px 32px!important}.wm-hero{padding:40px 22px!important}.wm-hero h1{font-size:30px!important}.wm-art > p{text-align:left;}}\n<\/style>\n<div lang=\"fr\" style=\"background:#ffffff;\">\n<div class=\"wm-hero\" style=\"text-align:left;background:#142442;padding:64px 48px 56px;border-bottom:5px solid #c9a452;\">\n<div style=\"max-width:760px;margin:0 auto;\">\n<p style=\"font-family:'Inter',Arial,sans-serif;font-size:13px;font-weight:600;letter-spacing:.2em;text-transform:uppercase;color:#c9a452;margin:0 0 14px;\">D\u00e9couvrir WeMind<\/p>\n<div style=\"width:56px;height:3px;background:#c9a452;margin:0 0 28px;\"><\/div>\n<h1 style=\"font-family:'Syne',Arial,sans-serif;font-weight:700;font-size:42px;line-height:1.18;color:#f7f2e8;margin:0 0 18px;text-wrap:balance;\">Donn\u00e9es et confidentialit\u00e9<\/h1>\n<p style=\"font-family:'Inter',Arial,sans-serif;font-size:21px;line-height:1.5;color:#c4a078;margin:0 0 24px;\">Ce que d\u00e9clare l\u2019\u00e9diteur, les questions \u00e0 lui poser, et vos propres obligations envers vos patients.<\/p>\n<p style=\"font-family:'Inter',Arial,sans-serif;font-size:15px;line-height:1.5;color:#aab4c8;margin:0;\">Site entretenu par <span style=\"color:#f7f2e8;font-weight:600;\">Marie-Agn\u00e8s Thulliez<\/span>, partenaire officielle de Moovd \u00b7 Mis \u00e0 jour le 13 octobre 2026<\/p>\n<\/div>\n<\/div>\n<div class=\"wm-art\" style=\"background:#ffffff;color:#1f2a3d;font-family:'Inter',Arial,sans-serif;font-size:18px;line-height:1.75;max-width:760px;margin:0 auto;padding:57px 24px 40px;\">\n<p style=\"font-size:20px;line-height:1.7;color:#142442;margin:0 0 20px;\">Avant d\u2019utiliser un outil num\u00e9rique avec des patients, tout th\u00e9rapeute doit savoir o\u00f9 vont leurs donn\u00e9es. Cette page pr\u00e9sente ce que Moovd, l\u2019\u00e9diteur de WeMind Therapy, d\u00e9clare publiquement, les points qui restent \u00e0 clarifier, et les obligations qui p\u00e8sent sur le praticien en France.<\/p>\n<div style=\"border:1px solid #e6dccb;background:#faf7f1;padding:20px 24px;border-radius:8px;margin:0 0 24px;\">\n<p style=\"margin:0 0 8px;font-family:'Syne',Arial,sans-serif;font-weight:700;font-size:15px;letter-spacing:.08em;text-transform:uppercase;color:#a8843a;\">En bref<\/p>\n<ul style=\"margin:0;padding-left:22px;\">\n<li style=\"margin-bottom:4px;\">Moovd d\u00e9clare respecter le RGPD et la r\u00e9glementation am\u00e9ricaine HIPAA, stocker les donn\u00e9es des comptes dans l\u2019Union europ\u00e9enne et chiffrer les donn\u00e9es.<\/li>\n<li style=\"margin-bottom:4px;\">Les s\u00e9ances ne sont pas enregistr\u00e9es, et Moovd ne conserve pas les transcriptions produites par l\u2019intelligence artificielle. L\u2019\u00e9diteur recommande d\u2019identifier chaque patient par un pr\u00e9nom ou un nom fictif.<\/li>\n<li style=\"margin-bottom:4px;\">Certains points ne sont pas pr\u00e9cis\u00e9s publiquement : certifications de s\u00e9curit\u00e9, h\u00e9bergement de donn\u00e9es de sant\u00e9 (HDS) au sens du droit fran\u00e7ais, contrat de sous-traitance propos\u00e9 aux th\u00e9rapeutes.<\/li>\n<li style=\"margin-bottom:4px;\">Quel que soit l\u2019outil, le th\u00e9rapeute reste responsable des donn\u00e9es de ses patients : information, accord, et conservation de ses propres notes.<\/li>\n<\/ul>\n<\/div>\n<h2 style=\"font-family:'Syne',Arial,sans-serif;font-weight:700;font-size:28px;line-height:1.3;color:#142442;margin:48px 0 16px;padding-top:24px;border-top:2px solid #c9a452;\"><span style=\"color:#c9a452;\">1.<\/span> Ce que d\u00e9clare l\u2019\u00e9diteur<\/h2>\n<div style=\"overflow-x:auto;margin:0 0 24px;\"><table style=\"width:100%;border-collapse:collapse;font-size:16px;line-height:1.55;\">\n<thead><tr><th style=\"text-align:left;padding:10px 12px;border-bottom:2px solid #c9a452;font-family:'Syne',Arial,sans-serif;color:#142442;\">Point<\/th><th style=\"text-align:left;padding:10px 12px;border-bottom:2px solid #c9a452;font-family:'Syne',Arial,sans-serif;color:#142442;\">Ce qu\u2019indique Moovd<\/th><\/tr><\/thead>\n<tbody>\n<tr><td style=\"padding:10px 12px;border-bottom:1px solid #e6dccb;vertical-align:top;\"><strong>\u00c9diteur<\/strong><\/td><td style=\"padding:10px 12px;border-bottom:1px solid #e6dccb;vertical-align:top;\">Moovd B.V., Hengelo, Pays-Bas.<\/td><\/tr>\n<tr><td style=\"padding:10px 12px;border-bottom:1px solid #e6dccb;vertical-align:top;\"><strong>Conformit\u00e9<\/strong><\/td><td style=\"padding:10px 12px;border-bottom:1px solid #e6dccb;vertical-align:top;\">La plateforme est pr\u00e9sent\u00e9e comme conforme au RGPD et \u00e0 HIPAA (une r\u00e9glementation am\u00e9ricaine).<\/td><\/tr>\n<tr><td style=\"padding:10px 12px;border-bottom:1px solid #e6dccb;vertical-align:top;\"><strong>H\u00e9bergement<\/strong><\/td><td style=\"padding:10px 12px;border-bottom:1px solid #e6dccb;vertical-align:top;\">Les donn\u00e9es des comptes sont \u00ab trait\u00e9es et stock\u00e9es dans l\u2019UE (r\u00e9gion Europe d\u2019AWS) \u00bb. Ailleurs, la m\u00eame politique mentionne des prestataires d\u2019h\u00e9bergement \u00ab UE et \u00c9tats-Unis \u00bb (Amazon Web Services, Google Cloud) : un point \u00e0 faire pr\u00e9ciser.<\/td><\/tr>\n<tr><td style=\"padding:10px 12px;border-bottom:1px solid #e6dccb;vertical-align:top;\"><strong>Contenu des s\u00e9ances<\/strong><\/td><td style=\"padding:10px 12px;border-bottom:1px solid #e6dccb;vertical-align:top;\">Les s\u00e9ances ne sont pas enregistr\u00e9es : Moovd indique ne pas collecter le contenu des \u00e9changes audio et vid\u00e9o.<\/td><\/tr>\n<tr><td style=\"padding:10px 12px;border-bottom:1px solid #e6dccb;vertical-align:top;\"><strong>Transcriptions IA<\/strong><\/td><td style=\"padding:10px 12px;border-bottom:1px solid #e6dccb;vertical-align:top;\">Trait\u00e9es dans l\u2019Union europ\u00e9enne, gard\u00e9es en m\u00e9moire le temps du traitement seulement, sans \u00eatre enregistr\u00e9es ni utilis\u00e9es pour entra\u00eener des mod\u00e8les. Le th\u00e9rapeute doit enregistrer lui-m\u00eame ce qu\u2019il veut garder ; sinon, le contenu est perdu.<\/td><\/tr>\n<tr><td style=\"padding:10px 12px;border-bottom:1px solid #e6dccb;vertical-align:top;\"><strong>Donn\u00e9es conserv\u00e9es<\/strong><\/td><td style=\"padding:10px 12px;border-bottom:1px solid #e6dccb;vertical-align:top;\">\u00c0 l\u2019usage, le contenu de la s\u00e9ance n\u2019est plus accessible apr\u00e8s la d\u00e9connexion. La politique de confidentialit\u00e9 mentionne toutefois la conservation des donn\u00e9es du compte du th\u00e9rapeute, des donn\u00e9es de facturation et de \u00ab m\u00e9tadonn\u00e9es \u00bb de s\u00e9ance (date, dur\u00e9e, \u00e9volution du score SUD, r\u00e9glages des t\u00e2ches), \u00ab aussi longtemps que n\u00e9cessaire au fonctionnement \u00bb. Pour identifier un patient, Moovd recommande de n\u2019utiliser qu\u2019un pr\u00e9nom ou un nom fictif, jamais son vrai nom.<\/td><\/tr>\n<tr><td style=\"padding:10px 12px;border-bottom:1px solid #e6dccb;vertical-align:top;\"><strong>S\u00e9curit\u00e9<\/strong><\/td><td style=\"padding:10px 12px;border-bottom:1px solid #e6dccb;vertical-align:top;\">Chiffrement en transit et au repos, contr\u00f4le des acc\u00e8s, surveillance et \u00e9valuations r\u00e9guli\u00e8res.<\/td><\/tr>\n<tr><td style=\"padding:10px 12px;border-bottom:1px solid #e6dccb;vertical-align:top;\"><strong>Prestataires<\/strong><\/td><td style=\"padding:10px 12px;border-bottom:1px solid #e6dccb;vertical-align:top;\">H\u00e9bergement (AWS, Google), paiement (Stripe), mesure d\u2019audience (Google Analytics, Mixpanel), programme de partenariat ; chacun sous contrat de traitement des donn\u00e9es selon Moovd.<\/td><\/tr>\n<tr><td style=\"padding:10px 12px;border-bottom:1px solid #e6dccb;vertical-align:top;\"><strong>Vos droits<\/strong><\/td><td style=\"padding:10px 12px;border-bottom:1px solid #e6dccb;vertical-align:top;\">Acc\u00e8s, rectification, suppression, portabilit\u00e9 ; contact : info@moovd.nl.<\/td><\/tr>\n<\/tbody><\/table><\/div>\n<h2 style=\"font-family:'Syne',Arial,sans-serif;font-weight:700;font-size:28px;line-height:1.3;color:#142442;margin:48px 0 16px;padding-top:24px;border-top:2px solid #c9a452;\"><span style=\"color:#c9a452;\">2.<\/span> Ce qui n\u2019est pas pr\u00e9cis\u00e9 publiquement<\/h2>\n<div style=\"border-left:4px solid #c4a078;background:#faf7f1;padding:18px 22px;margin:0 0 24px;border-radius:0 6px 6px 0;\"><ul style=\"margin:0;padding-left:22px;\">\n<li style=\"margin-bottom:4px;\"><strong>Les certifications de s\u00e9curit\u00e9<\/strong> (par exemple ISO 27001, ou NEN 7510, la norme n\u00e9erlandaise pour la sant\u00e9) : aucune n\u2019est mentionn\u00e9e.<\/li>\n<li style=\"margin-bottom:4px;\"><strong>L\u2019h\u00e9bergement de donn\u00e9es de sant\u00e9 (HDS)<\/strong> : en France, toute personne qui h\u00e9berge, pour le compte d\u2019un tiers, des donn\u00e9es de sant\u00e9 recueillies \u00e0 l\u2019occasion d\u2019activit\u00e9s de soins doit \u00eatre certifi\u00e9e (article L.1111-8 du Code de la sant\u00e9 publique). La politique de Moovd n\u2019aborde pas ce point.<\/li>\n<li style=\"margin-bottom:4px;\"><strong>Le contrat de sous-traitance<\/strong> : le RGPD pr\u00e9voit un contrat entre le praticien (responsable du traitement) et le prestataire qui traite des donn\u00e9es pour son compte. Si la plateforme ne conserve r\u00e9ellement aucune donn\u00e9e de patient, ce contrat a une port\u00e9e limit\u00e9e ; mais elle traite ces donn\u00e9es pendant la s\u00e9ance, et il n\u2019est pas indiqu\u00e9 si Moovd en propose un. Une confirmation \u00e9crite de l\u2019\u00e9diteur sur ce qui est conserv\u00e9, et combien de temps, est la meilleure garantie.<\/li>\n<li style=\"margin-bottom:4px;\"><strong>Les dur\u00e9es de conservation<\/strong> des m\u00e9tadonn\u00e9es de s\u00e9ance ne sont pas chiffr\u00e9es.<\/li>\n<\/ul>\n<\/div>\n<p style=\"margin:0 0 20px;\">L\u2019absence d\u2019une information sur un site ne signifie pas que la r\u00e9ponse est n\u00e9gative. Elle signifie qu\u2019il faut poser la question.<\/p>\n<h2 style=\"font-family:'Syne',Arial,sans-serif;font-weight:700;font-size:28px;line-height:1.3;color:#142442;margin:48px 0 16px;padding-top:24px;border-top:2px solid #c9a452;\"><span style=\"color:#c9a452;\">3.<\/span> Les questions \u00e0 poser \u00e0 Moovd<\/h2>\n<p style=\"margin:0 0 20px;\">Vous pouvez \u00e9crire \u00e0 Moovd (info@moovd.nl), en anglais, par exemple ainsi :<\/p>\n<div style=\"border-left:4px solid #c4a078;background:#faf7f1;padding:18px 22px;margin:0 0 24px;border-radius:0 6px 6px 0;font-size:16px;line-height:1.65;\"><p style=\"margin:0 0 10px;text-align:left;\"><em>Hello, I am a therapist based in France and I am considering WeMind Therapy. Could you please tell me:<\/em><\/p><ol style=\"margin:0;padding-left:22px;\"><li><em>In which countries is my clients\u2019 data stored and processed, including backups?<\/em><\/li><li><em>Do you hold any security certification (ISO 27001, NEN 7510) or French HDS certification?<\/em><\/li><li><em>Do you provide a data processing agreement (GDPR, article 28) to therapists?<\/em><\/li><li><em>How long is session metadata kept, and how can it be deleted?<\/em><\/li><li><em>Which provider processes the AI transcription?<\/em><\/li><\/ol><\/div>\n<h2 style=\"font-family:'Syne',Arial,sans-serif;font-weight:700;font-size:28px;line-height:1.3;color:#142442;margin:48px 0 16px;padding-top:24px;border-top:2px solid #c9a452;\"><span style=\"color:#c9a452;\">4.<\/span> Vos obligations de praticien<\/h2>\n<p style=\"margin:0 0 20px;\">Ces rep\u00e8res sont g\u00e9n\u00e9raux ; ils ne remplacent pas l\u2019avis d\u2019un juriste ou les recommandations de votre organisation professionnelle.<\/p>\n<div style=\"border-left:4px solid #c4a078;background:#faf7f1;padding:18px 22px;margin:0 0 24px;border-radius:0 6px 6px 0;\"><ul style=\"margin:0;padding-left:22px;\">\n<li style=\"margin-bottom:4px;\"><strong>Vous \u00eates responsable des donn\u00e9es de vos patients.<\/strong> Le choix d\u2019un outil num\u00e9rique fait partie de cette responsabilit\u00e9.<\/li>\n<li style=\"margin-bottom:4px;\"><strong>Informer et recueillir l\u2019accord du patient<\/strong> pour la s\u00e9ance \u00e0 distance et, le cas \u00e9ch\u00e9ant, pour la transcription par intelligence artificielle.<\/li>\n<li style=\"margin-bottom:4px;\"><strong>Limiter les donn\u00e9es saisies<\/strong> : un pr\u00e9nom ou un nom fictif, jamais le nom du patient, et aucune information inutile dans la plateforme.<\/li>\n<li style=\"margin-bottom:4px;\"><strong>Conserver vos notes dans votre propre dossier s\u00e9curis\u00e9<\/strong>, puisque la plateforme ne garde pas les transcriptions.<\/li>\n<li style=\"margin-bottom:4px;\"><strong>V\u00e9rifier les r\u00e9ponses de l\u2019\u00e9diteur<\/strong> aux questions ci-dessus avant d\u2019y faire passer des donn\u00e9es de sant\u00e9.<\/li>\n<\/ul>\n<\/div>\n<div style=\"border:1px solid #e6dccb;background:#faf7f1;padding:22px 24px;border-radius:8px;margin:40px 0 24px;\">\n<p style=\"margin:0 0 12px;text-align:left;\"><a href=\"https:\/\/get.wemindtherapy.com\/marie-agnes-thulliez\" target=\"_blank\" rel=\"sponsored noopener\" style=\"display:inline-block;background:#142442;color:#f7f2e8;text-decoration:none;font-weight:600;padding:12px 22px;border-radius:6px;\">Voir WeMind Therapy sur le site officiel<\/a><\/p>\n<p style=\"margin:0;font-size:15px;line-height:1.6;color:#6b7385;text-align:left;\">Lien d\u2019int\u00e9r\u00eats : Marie-Agn\u00e8s Thulliez est partenaire officielle de Moovd, l\u2019\u00e9diteur de WeMind Therapy. Ce lien est un lien partenaire : si vous vous abonnez apr\u00e8s l\u2019avoir suivi, elle peut percevoir une commission, sans surco\u00fbt pour vous. Les contenus de ce site restent informatifs et ind\u00e9pendants.<\/p>\n<\/div>\n<h2 style=\"font-family:'Syne',Arial,sans-serif;font-weight:700;font-size:28px;line-height:1.3;color:#142442;margin:48px 0 16px;padding-top:24px;border-top:2px solid #c9a452;\">Sources<\/h2>\n<ol style=\"margin:0 0 28px;padding-left:24px;font-size:15px;line-height:1.6;color:#3d475a;\">\n<li style=\"margin-bottom:8px;\">Moovd \/ WeMind Therapy (s. d.). <em>Privacy Policy<\/em>. <a href=\"https:\/\/www.wemindtherapy.com\/privacy\" style=\"color:#1d5f8a;\" target=\"_blank\" rel=\"noopener\">Lien<\/a><\/li>\n<li style=\"margin-bottom:8px;\">Moovd (s. d.). <em>Privacy Policy<\/em>. <a href=\"https:\/\/moovd.nl\/privacy-policy\" style=\"color:#1d5f8a;\" target=\"_blank\" rel=\"noopener\">Lien<\/a><\/li>\n<li style=\"margin-bottom:8px;\">WeMind Therapy (s. d.). <em>AI notetaker<\/em>. <a href=\"https:\/\/www.wemindtherapy.com\/ai-notetaker\" style=\"color:#1d5f8a;\" target=\"_blank\" rel=\"noopener\">Lien<\/a><\/li>\n<li style=\"margin-bottom:8px;\">Code de la sant\u00e9 publique, article L.1111-8 (h\u00e9bergement des donn\u00e9es de sant\u00e9), pr\u00e9sent\u00e9 par Donn\u00e9es personnelles. <a href=\"https:\/\/donneespersonnelles.fr\/hebergement-donnees-sante-hds\" style=\"color:#1d5f8a;\" target=\"_blank\" rel=\"noopener\">Lien<\/a><\/li>\n<li style=\"margin-bottom:8px;\">R\u00e8glement (UE) 2016\/679 (RGPD), article 28 (sous-traitant). <a href=\"https:\/\/eur-lex.europa.eu\/legal-content\/FR\/TXT\/?uri=CELEX:32016R0679\" style=\"color:#1d5f8a;\" target=\"_blank\" rel=\"noopener\">Lien<\/a><\/li>\n<\/ol>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>D\u00e9couvrir WeMind Donn\u00e9es et confidentialit\u00e9 Ce que d\u00e9clare l\u2019\u00e9diteur, les questions \u00e0 lui poser, et vos propres obligations envers vos [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-20756","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - 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